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Consultation Times
We answer the telephones between 8.00am and 6.30pm, except on Thursdays when we close at 1.00pm. Out Of Hours - If The Surgery Is ClosedOur doctors are part of SELDOC (South East London Doctors on Call), a doctors’ co-operative where GPs take turns to do night and weekend duties. If you call when the surgery is closed you will be directed to call SELDOC. Please note this service is for urgent requests only, ie those that cannot wait until surgery re-opens. In the case of an acute collapse or dire emergency, please dial 999. Please use SELDOC for urgent advice or emergencies only. The duty doctor will return your call and gather sufficient information to make a decision on how your problem should be managed. If the duty doctor decides you need a face-to-face consultation but you are well enough to travel to the SELDOC Centre at Dulwich Hospital, East Dulwich Grove, it is your responsibility to arrange and finance transport. Home visits are only carried out on medical grounds and are at the discretion of the duty doctor. Alternatively, you can call the NHS Direct general advice line on 0845 4647 (calls are charged at local rates). NHS Direct is a helpline staffed by nurses and professional advisors, giving confidential healthcare advice and information 24 hours a day. They can advise you on what to do next. If your problem is more serious, NHS Direct can call out an ambulance on your behalf. The service also provides information on local health services (such as doctors, dentists or out-of-hours pharmacies) and self help or support organisations. NHS Direct can also be accessed via their website at www.nhsdirect.nhs.uk Walk-In CentresWalk-in centres offer fast access to health advice and treatment. They are open to anyone on a drop-in basis. They provide minor treatments, information about local health services and self-help advice. Walk-in centres are open seven days a week, from 7.00am to 10.00pm, with no appointment needed. They are mainly nurse-led. There are currently 14 walk-in centres in London. The nearest walk-in centre to the Courtyard Surgery is: For those patients who work in the City of London, the nearest walk-in centre is: |
