Other Information

Who Are Our Partner Organisations?

We may share information with the following main partner organisations:
Strategic Health Authorities
NHS Trusts
Ambulance Services

We may also share your information, subject to strict agreement about how it will be used and with your consent, with:
Social Services
Education Authorities
Local Authorities eg Housing
Voluntary Sector Providers
Private Sector Providers

Why We Collect Information About You

Your doctor and the team of healthcare professionals (nurses, counselling therapists for example) caring for you, keep records about your health and any treatment and care you receive from the NHS. These records help to ensure that you receive the best possible care now and in the future. Secretaries, receptionists and other clerical staff need access to some of your records in order to do administrative tasks such as booking appointments and communicating with you and other parts of the NHS.

How Can You Access Your Health Records?

You have the right of access to the inform ation we hold about you on our records. If you require access to, or information from, your records please apply in writing to the Practice Manager. There will be a private fee payable for this service.

Other Services

Advice about meals on wheels, home helps, social workers, etc, can be obtained from your doctor. If there is any service not mentioned which you feel we should provide, please suggest it to a receptionist or to your doctor. Referral to clinics at the hospital is made through any of the clinicians.

Non-NHS Services

A fee is payable for all non-NHS work. This would include things like medical examinations for travel, sport or employment and medical reports for insurance companies or solicitors. All non- NHS services are completed at the doctor's discretion and take place outside normal surgery hours. A list of private fees is displayed in the reception area.

Interpreting Service

We supply an interpreting service for our non-English-speaking patients. Please tell reception when making your appointment as this service needs to be booked in advance.

Homeless

We welcome homeless people onto our register and they have full access to all of our services.

NHS Eligibility

Before registering at our practice it is important that you read the following guidelines regarding eligibility for free NHS treatment. The NHS Executive have issued these guidelines and there are certain criteria we need to ensure you have met before we are able to register you as an NHS patient. You can also look on the department of health website at the varios leaflets giving this guidance: http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_064151.pdf

You need to comply with one of the following rules:

• You have a valid EHIC care (European Health Insurance Card). You obtain this from your home country prior to travel.

• You are a permanent resident in the UK (and/or hold a UK passport) and have moved to our area – please ask reception if your new address is within our catchment area.
  
  
• You have a form E112. This is the form that confirms that you have come to the UK specifically to obtain treatment which has been approved by your sickness insurance institution prior to your arrival here.
  
  
• You have a form E128 that confirms that you are a worker posted to the UK temporarily from another EEA member state or it confirms that you are a student who is in the UK to study.
  
  
• You are an immigrant to the UK and have the necessary passport stamp to confirm your resident status ie your valid visa stamp is for longer than six months.
  
  
• You have none of the above but do have Home Office correspondence which confirms your status and eligibility for free treatment.
  

Additional proof of address will also be requiree as well as:

a) Current Council Tax Bill

b) Current utility bill for previous quarter

For your further clarification a summary of the NHS Executive guidelines are shown here:

• Eligibility to receive free medical treatment is determined by whether a person is ordinarily resident in the UK and is not related to the person’s nationality, or the payment of national insurance contributions or taxes.
  
  
• Patients from EEA member countries carrying an EHIC or a form E112 are eligible for free medical treatment of the specified condition as NHS patients and if treated on this basis should not be charged a fee by the GP for that treatment.
  
  
• EEA nationals carrying form E128 are entitled to free NHS treatment for all conditions, on the same basis as UK residents.
  A refugee given leave to remain in the UK should be regarded as ordinarily resident. A refugee who is in the UK awaiting the result of his or her application to remain in this country should also be regarded as ordinarily resident (a letter from the Home Office).
  
  
• If an overseas visitor is referred to hospital they are liable to be charged. This applies irrespective of whether the patient has been given treatment under the NHS or on a private basis by the GP.
  

If, after having read the above, you find you are not eligible to register as an NHS patient, please tell us and we may consider treating you as a private patient.
Private 10-minute consultation: £75
Home visit: £185

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